1. Introduction
KasiMarket respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you use our platform.
2. Information We Collect
- Personal information: name, email, phone number, ID, and bank account details.
- Transaction information: orders, payments, and delivery details.
- Technical information: IP address, browser type, and device information.
- User activity: interactions, searches, and preferences on our platform.
3. How We Use Your Information
- To process and fulfill orders.
- To communicate with you regarding your account, orders, or deliveries.
- To improve and personalize your experience on KasiMarket.
- To detect, prevent, and respond to fraud or illegal activities.
- To comply with legal obligations and resolve disputes.
4. Sharing Your Information
We may share your information with:
- Sellers and couriers for order fulfillment and delivery purposes.
- Payment processors for transaction handling.
- Third-party service providers who help us operate the platform.
- Law enforcement or government authorities as required by law.
5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. User Rights
- Access and obtain a copy of your personal data.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal data, subject to legal obligations.
- Withdraw consent where applicable.
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can manage your cookie preferences in your browser settings.
8. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
9. Updates to Privacy Policy
KasiMarket may update this Privacy Policy from time to time. We encourage you to review it periodically. Continued use of the platform constitutes acceptance of the updated policy.
10. Governing Law
This Privacy Policy is governed by the laws of South Africa. Any disputes will be resolved in the competent courts of South Africa.
11. Contact Us
If you have questions or concerns about this Privacy Policy, you can contact us via the support page or at support@kasimarket.co.za.
